Medicupping

Cancellation Policy

At Axiom lux, we are committed to providing exceptional service to each of our clients. We understand that life can be unpredictable—appointments sometimes slip through the cracks, and things happen that are beyond our control. To ensure that we can continue providing exceptional service to all of our clients, we have established the following No-Show and Cancellation Policy. Please read carefully, as it helps us keep things running smoothly while being fair to all parties involved. 72-Hour Notice: We kindly request that clients provide at least 72 hours' notice if they need to cancel or reschedule an appointment. This allows us to offer the appointment time to another client. Cancellations Within 24 Hours: If a client cancels or reschedules within 24 hours of the scheduled appointment, a cancellation fee of $15 will apply. Emergency Situations: We understand that emergencies happen. If you need to cancel or reschedule due to an emergency, please reach out as soon as possible. We will do our best to accommodate your situation. No-Show Fee: If a client does not show up for a scheduled appointment without any prior notice, the FULL service amount is not refundable nor transferable. And the $15 cancellation fee will be applied. Repeat No-Shows: Clients who repeatedly fail to show up for appointments without notice, show up late or reschedule 72 hours or after will be subject to restricted scheduling. Late Arrivals: We ask that you arrive on time for your scheduled appointment. If you arrive late, your session will be shortened to avoid disrupting other clients’ appointments. The full service fee will still apply. More Than 15 Minutes Late: If you are more than 15 minutes late, we may consider the appointment a no-show and the cancellation policy will apply. Online: You can cancel or reschedule your appointment easily through our booking system 72 hours before your scheduled time. Email: You can also email us at rebecca.ahern@axiomlux.com We appreciate your understanding and cooperation in helping us maintain the highest level of service for all of our clients. We value your time, and we know you value ours. By following this policy, we can keep our schedule organized and provide the best service possible to every client.

Contact Details

• 6725 West Central Avenue, Toledo, OH, USA